As a small business we can ONLY accept returns for damaged or defected items, up to 14 days after you’ve received your item. Your item must be unworn, unused, and in the original packaging and condition it arrived in. 

To request a return, please email hello@phoebewahl.com with the details of your order, including the order number, reason for requesting the return, along with photos of the damaged or defected item. 

Yes, we ship all over the world! Shipping costs vary by region, and will be calculated at checkout.

Domestic orders typically take 5-7 business days to arrive, this can vary in busy seasons such as the winter holidays. Overseas deliveries can take between 7-16 business days. Delivery details will be provided in your confirmation email.

Our enamelware is both stovetop and dishwasher safe! (Although handwashing is preferable). Additionally it is safe to cook on induction stovetops and on an open flame, such as a campfire. Due to it being made of a metal, it is NOT microwave safe.

You can contact us through our contact page or email us directly at hello@phoebewahl.com. We will be happy to assist you!